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Privacy Policy and Terms and Conditions
Privacy Policy
In accordance with the EU Data Protection Directive and the UK Data Protection Act of 1998, we affirm that we do not reveal any information held on our customers to third party organisations. The Service employs the use of server sessions to track the user's login status. Any data held on you is used for and only for the purposes of running the service.
Terms and Conditions
'We' and 'Us' in this agreement refer to EasyWare UK Ltd, the owners of Short-Rentals.net. 'We', 'Us', 'EasyWare UK' and 'Short-Rentals.net' may be used interchangingly in this agreement.
Use of this service
Short-rentals is a service that provides tenants for landlords and holiday home owners who would like to rent out their properties for a short or temporary period of time. The term 'short' refers to anytime from one day to several months. We provide the tenants and arrange the collection of payments on behalf of the landlord. The landlord, on their part, must ensure that their properties are as advertised on our site. They must ensure that all facilities listed are available and in good working order. EasyWare reserves the right to send a representative to inspect the premises. We also reserve the right to collect references and comments from previous users and display those references and comments on our web site. The landlord agrees that Easyware will not be help liable for any inaccuracies in these comments, but we agree to remove any inaccurate comments if the landlord is able to prove it as such.
It is also the landlord's responsibility to ensure that they satisfy any local laws that might regulate this lettings service that they provide.
Checking in and checking out
Landlords must always update the availability details of their properties() on our site, in order for our clients to know which days are bookable. We will notify the landlords immediately - by phone and by text message - when any tenant books their apartment. The landlords are required to register for this service with a valid and working mobile phone in order to ensure that they are readily available to receive any booking messages that we send. The landlord is required to confirm to us immediately on receipt of this booking instructions that their properties are indeed available for occupation at the times booked by the prospective tenant.
It is the responsibility of the tenants to find their way to the landlord's property but the landlord must ensure that there will be someone available at the property to hand the keys over to the tenant. The landlord - at his/her discretion - may choose to pick up the tenant at the airport or any place agreed upon by the landlord and the tenant.
The apartment must be cleaned and tidied prior to the arrival of the guests.
As part of the tenant check in process, the landlord must show the tenant around the apartment, show the location of all facilities and explain to the tenant how to use the facilities. On the tenant checking in, the landlord is advised to ask that the tenant signs a checklist of these facilities to confirm that these facilities are available and in proper working condition. Failure to have this checklist signed off will make it difficult for EasyWare to intervene where there is a dispute over damaged or or missing property.
The landlord must have a local phone number available for the tenant to call in case of any problems with the apartment.
The landlord must inform EasyWare of any non-appearance of the tenants as soon as possible as this could affect any payments to the landlord.
On checking out, the landlord should tick off items on the facilities checklist and confirm that all is present and working as at when the tenant checked in. The checklist should be signed by both parties and a copy given to the tenant. The landlord is not obliged to do this but ,as mentioned above, failure to do so will make it difficult to EasyWare to intervene in the event of a dispute over missing or broken facilities.
Conduct of guests
The landlord should make clear to the tenants what behaviour is unacceptable (eg no smoking, no pets, respect of neighbours etc). EasyWare provides an entry on its web site where the landlord must include these "Additional Notes for tenants", where necessary.
Subject to local laws, and within reason, the landlord is entitled to evict any tenants who continually flout these codes of behaviour. Reasons for eviction include tenants being more than allowed by the landlord.
Damage to property
In the event that any items are damaged or missing prom the landlord's property during the tenure of a particular tenant, the landlord must try to resolve this with the tenant, and agree on a fair compensation, before the tenant leaves the landlord's premises.
Where an agreement cannot be arrived at between both parties, EasyWare may become involved on the invitation of either party. EasyWare will try to mediate and set a fair compensation for the missing/destroyed items. Fair compensation of the damaged goods will be determined by the current market price of the goods, but taking into consideration the age of the destroyed or missing items and existing wear and tear to the item. The landlord must - where required - produce evidence to back up his/her estimate of fair compensation for any damaged or missing items.
The landlord should note that as in any such dispute, collection of compensation cannot always be guaranteed. As such we advise that landlords take out relevant insurance against such occurrences.
Charges and Payment
The landlord decides how much to charge for its property. Charges will be shown on a nightly basis and must be displayed in Euros. We may recommend a daily rate based on similar properties to the landlord's, but this will be a recommendation only. The landlord is not oblige to accept it. The landlord may change the amount he/she charges for the property any time as long as it does not affect existing bookings and it is not applied retroactively.
EasyWare charges 25% of the total rent for its services and pays the landlord 75%. The landlord will be remunerated within 20 days of the tenant checking out. We will pay the landlord in Euros or the equivalent in his/her local currency. We would normally pay the landlord into a bank account of their choice, but whenever they have an alternative payment arrangement and/or the payment incurs any bank charges the landlord is responsible for these additional charges.
Warranty
We will endeavour to ensure that this service runs accurately. However, as errors do and will occur, we cannot offer any warranties or guarantees as to the accuracy of the service. Your sole and exclusive remedy for any breach of representation or warranty is that EasyWare UK, at its option, either (a) will refund any payment you have made to us for the services, or (b) will replace it with a service of similar value on an exchange basis without charge (except as provided above).
THIS SERVICE IS PROVIDED 'AS-IS', AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EasyWare UK DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, BY STATUTE OR OTHERWISE, REGARDING THE WEBSITE, SERVICE, AND RELATED MATERIALS, INCLUDING THEIR FITNESS FOR A PARTICULAR PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, OR THEIR NONINFRINGEMENT. OUR LIABILITY UNDER THE WARRANTY SET FORTH ABOVE SHALL BE LIMITED TO ANY AMOUNT THE APARTMENT OWNERS HAVE PAID FOR THE SERVICE.
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EasyWare UK AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF EasyWare UK OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. EasyWare UK'S TOTAL LIABILITY TO YOU FOR ACTUAL DAMAGES FOR ANY CAUSE WHATSOEVER WILL BE LIMITED TO THE OUTSTANDING/UNUSED AMOUNT PAID BY YOU FOR THIS SERVICE. SOME COUNTRIES DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
The limitations of damages set forth above fundamental elements of the bases of the bargain between EasyWare UK and you. EasyWare UK would not be able to provide this service on an economic basis without such limitations.
Miscellaneous
You acknowledge that, in providing you with the Service, EasyWare UK has relied upon your agreement to be bound by the terms of this Agreement. You further acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement, and hereby reaffirm your acceptance of those terms. You further acknowledge that this Agreement constitutes the complete statement of the agreement between you and EasyWare UK, and that the Agreement does not include any other prior or contemporaneous promises, representations, or descriptions regarding the Service. This Agreement is not, however to limit any rights that EasyWare UK may have under trade secret, copyright, patent, or other laws that may be available to it. The agents, employees, distributors, and dealers of EasyWare UK are not authorised to make modifications to this Agreement, or to make any additional representations, commitments, or warranties binding on EasyWare UK. Accordingly, additional statements such as dealer or other advertising or presentations, whether oral or written, do not constitute representations or warranties by EasyWare UK and should not be relied upon. This Agreement may be modified only in writing. If any provision of this Agreement is invalid or unenforceable under applicable law, it is to that extent, deemed omitted and the remaining provisions will continue in full force and effect. The validity and performance of this Agreement including any copyright and trademark matters shall be governed by United Kingdom law (without reference to choice of law principles). This Agreement is deemed entered into in the United Kingdom, and jurisdiction for resolution of any disputes shall reside solely in the United Kingdom. This Agreement shall be construed as to its fair meaning and not strictly for or against either party.
EasyWare UK
76B Brookbank Road
London SE13 7BZ.
United Kingdom
+44 (0)20 8692 6986
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